KeysDAN Enterprises, Inc.

Satisfaction Survey


Event Date: Saturday, November 12, 2005
Event Type: Wedding
Event Location: Other Venue - Florida Keys
Event Staff: Caribbean Passion
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: N/A
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: N/A
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Nope. They were wonderful and even called to advise me of traffic problems on US-1 to the Keys which would delay some of our guests!
Additional comments or suggestions? We were so busy getting ready that we didn't have a chance to greet them and say hello. they came in, set up immediately, started playing and then quietly packed up when it was time to go. Please tell them that we loved their music and thank them for being so terrific. I'm sorry we didn't get a chance to properly meet. Dan, you were absolutely terrific to work with, too!! Feel free to use Adriana and me as references!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Your Name: Paul & Adriana James
Your Email: pauljames@bayviewfinancial.com
Your Phone Number(s): 305-644-8295

This survey was submitted on 11/21/2005.

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